Customer Success Manager

The Customer Success Manager role is responsible for driving adoption and effective use of CRM and other sales enablement tools and processes across The Goddard School franchise system. The role exists to help franchisees and school teams realize value from available technology and capabilities by identifying adoption barriers, gathering user feedback, and partnering with internal teams to improve the user experience.

Through stronger adoption of tools and processes that support enrollment, this role supports Goddard’s mission to partner to create joyful, supportive environments where children flourish.