Operations Manager

We are hiring an Operations Manager!  

Responsibilities

·       Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. ·       Analyzes service issues and identify trends. ·       Successfully works with department heads to ensure proper processes are being met. ·       Communicates effectively any rising concerns to General Manager to keep property headed in positive direction. ·       Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. ·       Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. ·       Monitors Rooms operations sales perfo