Part Time Front Attendant

VILLAGE PICKLE

• PART-TIME FRONT ATTENDANT SUMMARY DESCRIPTION USTA Mid-Atlantic is seeking a part-time Pickleball Attendant who will be responsible for creating a warm and inviting environment for our customers and guests at Village Pickle in Leesburg, VA. This position reports directly to the Front Desk Manager. The primary role of this position is to provide outstanding customer service and administrative support to ensure smooth operation of our front desk and ensure our customers' experience is one where they will want to come back again and again.

RESPONSIBILITIES

Greet and assist players and guests in a friendly and professional manner. Handle inquiries and provide information about our services/products Appointment Scheduling: Manage and schedule court & lesson booking appointments for customers using our scheduling system. Confirm and reschedule appointments as needed Administrative Tasks: Perform general administrative tasks such as data entry, filing, and maintaining customer records.

Keep the front desk area clean and organized Handling Payment: Handle credit card transactions, ensuring that all payments are processed accurately and securely Safety and Security: Monitor and maintain the security of the front desk area. Ensure the safety of players, guests, and staff by following safety protocols Sales Support: Promote and upsell services/products when appropriate, driving revenue growth REQUIREMENTS What are we looking for?

Unwavering customer focus Above-and-beyond initiative Exceptional organizational skills and follow-up Excellent communicator Team collaborator MINIMUM QUALIFICATIONS: Must be at least 16 years of age Customer service experience is preferred Must be able to professionally handle sensitive information and maintain confidentiality Physical Requirements of the Job: Spends frequent time making repetitive motions; spends frequent time sitting, standing, walking, talking; spends frequent time using your hands to handle, reach, control, or feel objects, tools, or controls Lifting up to 25lbs with or without assistance.

Occasionally lifting up to 50 lbs with or without assistance Environmental Conditions: Occasionally exposed to weather conditions such as rain, hot, and cold temperatures Exposed to moderate to loud noises when working outside or inside PICKLEBALL ATTENDANT FAQs Who will the Pickleball Attendant be working with? The Pickleball Attendant will be reporting to the Front Desk Manager.

This position will work closely with other members of the Village Pickle management and staff. Where will I be working? Village Pickle is located at 1606 Village Market Blvd. SE, Suite C-115, Leesburg, VA. This position will work onsite, but occasionally may need to attend meetings and/or training at other locations. How much does this position pay?

This position is non-exempt and paid between $16.00 to $18.00 per hour.

Compensation

is commensurate with experience. How many hours is considered PT? Part-time employees must work a minimum of 10 hours per week not to exceed 28 hours per week. Schedule will be based on availability and business needs. What does the hiring process consist of? The first step is to apply! Interviews will be scheduled with the Front Desk Manager.

Interviews are typically 30 - 40 minutes Second Interviews may be scheduled with the Pickleball Director Offer will be made by HR. New hire paperwork and background check instructions will be sent electronically.

Benefits

Below is a list of current part-time benefit offerings: 401k Retirement Plan 401k match Better. Help Online Therapy

• Up to 2 Sessions per month paid for by USTA Mid-Atlantic Monthly Health & Wellness Reimbursement
• Up to $25.00 per month Pickleball Shoes Reimbursement
• One time reimbursement up to $100.00 Employee Discount Program through Benefit. Hub Wilson Tennis & Vulcan Pickleball Equipment / Apparel Discount Village Pickle Individual Membership Village Pickle Pro Shop Discount Benefits & work hours are subject to change at sole discretion of the employer. USTA/MID-ATLANTIC FOUNDATION DIVERSITY STATEMENT We are committed to a diverse, equitable and inclusive workplace in which everyone is welcomed, valued, and supported. USTA/Mid-Atlantic Foundation recruits, employs, compensates, and promotes without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age physical or mental disability, genetic or family medical history, marital, parental, veteran, or military status, political affiliation, or any other status protected by applicable federal, state, or local law.