Expo/Food Runners AM & PM - South Restaurant

Expo/Food Runners

• South Restaurant + Coffeehouse (AM & PM) Summary The Expo’s primary responsibility is to be the liaison between the front of house and the back of house. Their basic duties are to ensure that all plates leaving the kitchen are properly presented and prepared, are at the proper temperature, and that all items on a ticket go out to the correct table together on time. Operations In-depth knowledge of all menu items: ingredients and cooking methods Inspects all plates before “selling” a ticket and only sends out food that is accurately prepared and presentable Deals with guest comments and complaints effectively, empathetically, and with a smile; can “make it right.” Advocates for the guest Handles guest dietary/allergy restrictions with respect and patience. Every effort is made to ensure that these needs are met. Is knowledgeable about food allergens and takes any allergy alerts seriously Addresses all server questions and issues and communicates them to the line if necessary Communicate all problems with the MOD and/or Kitchen Supervisor Knows restaurant operating procedures and follows them Organize, restock, and clean whenever there is a free moment Oversees all To Go orders, making sure they are accurate and complete, in the correct packaging, and include all necessities: napkins, To Go cutlery, crackers, jam, butter, syrup, etc. Knows table numbers and seat position points. Can deliver orders to guests and fulfill the basic needs of the guests Other Qualifications Must be at least 16 years of age Must be able to communicate, write, and understand English Must be able to work, standing and walking, in a fast-paced environment for up to 9 hours Must have a current Municipality of Anchorage Food Worker Card Available Benefits Medical, Dental, and Vision insurance Flexible Spending Account (medical and childcare accounts available) Accrued sick leave with pay, converts to PTO after 1 year 401(k) with employer matching up to 4% Dining discounts at our sister restaurants (Snow City Cafe, Spenard Roadhouse, South Restaurant + Coffeehouse, Crush Bistro)