F & I Manager

Imports Finance & Insurance (F&I) Manager Location: Columbus, OH Employment Type: Full-Time Education: High School Diploma or Equivalent About Ricart Automotive Ricart Automotive is the nation’s largest single-point auto mall, spanning over 67 acres with an outstanding team passionate about our growth and success. We are driven, trusted, sharp, welcoming, and ONE team!

As a third-generation family-owned business, we offer our customers a true one-stop shopping experience across seven new car brands, a nation-leading pre-owned showroom, and an industry-leading parts and service department. We take immense pride in providing an exceptional experience to our entire family of employees and customers.

Position Overview

We are seeking a high-performing Imports F&I Manager to join our team. In this role, you will be responsible for securing vehicle sales, arranging financing, presenting product offerings, and protecting dealership profitability while providing top-tier customer service. You will act as a pivotal bridge between our sales department, general office, and lending institutions.

Key Responsibilities

Secure each deal and ensure proper delivery. Generate additional income by offering vehicle service contracts, GAP coverage, and maintenance plans. Convert cash transactions to finance options where beneficial. Lender & Financial Relations: Establish and manage relationships with various financial institutions, including manufacturer sources and alternative finance outlets.

Process loan and lease packages accurately and efficiently to secure timely approvals. Compliance & Paperwork Management: Maintain total control over deal documentation, ensuring 100% compliance with federal, state, and local regulations. Review all paperwork for accurate title, lien, tax, and insurance details before transferring to accounting.

Department & Sales Collaboration: Train and inform the sales team and sales managers on current lease/finance programs, insurance, and service contract benefits. Work closely with sales managers to maximize per-unit profit and meet penetration goals. Customer Service & Ethics: Deliver transparent, professional, and empathetic service to every customer.

Clearly explain dealership policies, service procedures, and coverage details to maximize customer satisfaction. Administration & Reporting: Conduct credit applications, rate quotations, and insurance file maintenance. Prepare regular reports on finance penetration, maintain contract inventory, and manage designated departmental backup training.

Qualifications

& Requirements Driver's License: Valid driver’s license and meet company motor vehicle record standards Professional Standards: High ethical standards, professional appearance, and a clean work environment. Communication & Teamwork: Exceptional communication skills to build collaborative relationships with customers, sales personnel, and the general office.

Industry Knowledge: Deep understanding of automotive finance, aftermarket products, and federal/state auto sales regulations.

What We Offer

Competitive compensation plan tied to performance and penetration goals. Comprehensive benefits package. Supportive, family-owned culture with long-term growth opportunities Ricart Automotive is an Equal Opportunity Employer.