Automotive Service Manager

Baker Chevrolet Allegan

Baker Auto Group is one of the region's premier auto groups, serving communities throughout western Michigan. We currently have a terrific opportunity for a qualified Service Manager at our Chevrolet store in Allegan, MI. If you have a proven track record of maximizing Technician proficiency and customer satisfaction, all while driving additional gross profit, your next job awaits! This is a full-time, salaried position with performance bonus.

What the right candidate brings to the table:

• You’ve done this job before. You have the playbook and you know how to execute.

• You are not the person needing the training, you are the person doing the training.

• You know how to recruit, staff and motivate every person in the department.

Job Responsibilities:

• Creates a world class customer experience by developing a top-tier Advisor team.

• Maximizes Technician proficiency by ensuring work flows smoothly through the shop.

• Hires, trains and manages department team members.

• Maintains service pricing and computer system parameters.

• Understands and ensures compliance with the manufacturer warranty and policy & procedures.

• Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.

• Oversees shop maintenance and upkeep.

• Ensures the department and personnel remain compliant with company, factory and government policy and regulations.

Skills & Qualifications:

• 5 years of experience in the retail automotive service business.

• Minimum 2 years of experience as a Service Manager.

• Experience with General Motors and CDK dealer management system are a plus.

• A current valid driver’s license is required.

• High School Diploma or equivalent; College degree is preferred.

** **Benefits Include:

• Health, dental, life and vision insurance

• 401(k)

• Paid Time-Off

• Continued professional development

• M-F work schedule