Public Safety Telecommunicator

Duties Responsibilities: Receive and interpret in-coming citizen complaints, inquires, and reports of emergency and non-emergency situations; log, coordinate, disseminate, and maintain records of messages; may initiate police reports of incidents; originate and disseminate information regarding safety and well-being of law enforcement officers, firefighters, and citizens.

Operate equipment of a communications control center to receive and transmit police business and emergency messages; may monitor and provide base-station service for multiple police, security, and fire radio channels. Operate terminal connected to federal, state, or local law enforcement information systems (such as Law Enforcement Agency Data System, LEADS, National Law Enforcement Telecommunications System; or National Crime Information Center) and a departmental computer to enter or retrieve information for the purpose of gathering, verifying, or maintaining data; interpret responses of the data systems; recognize malfunctions of the terminal and assist system personnel in the correction of problems.

Utilize and operate secure cameras throughout the campus district and disseminate pertinent safety and welfare concerns to police officers. Compose and send emergency and non-emergency information to the campus via the Illini-Alert system. Make emergency notifications at the direction of supervisory personnel, as well as by procedure.

Assist in the training of new Telecommunicators. Control access to police station by requiring proper identification and/or escort to unauthorized visitors. Process routine police enforcement documents and records. Review Police Officer reports and entries in the records management systems making updates and data corrections as needed.

Operate and monitor the control center of a computerized fire and security alarm system. Monitor and retrieve information from the card access system usage within Housing. Monitor local weather warning system and broadcast severe weather notices. Perform related duties as assigned.