Houseperson (Banquets)

Join our team at The Portland Regency Hotel & Spa, a beautiful Historic Hotel of America located in the heart of Portland’s Old Port District!

We are seeking a dependable, detail-oriented Part-Time Banquet Houseman to support our banquet and events team. This role is essential to creating a welcoming, professional environment for our guests by ensuring event spaces are clean, properly set, and ready for each function.

Schedule

Part-time position with flexibility to work days, evenings, weekends, and holidays. Scheduling is based on the hotel’s event calendar and business needs.

Key Responsibilities

• Set up and break down banquet and function rooms, including tables, chairs, linens, room signage, and audiovisual (AV) equipment.
• Prepare meeting and event spaces according to event specifications and Banquet Event Orders (BEOs).
• Stock function rooms with glassware, notepads, pens, refreshments, and other necessary supplies.
• Refresh meeting rooms and deliver scheduled beverage, snack, and food service breaks.
• Arrange food and beverage displays attractively and professionally.
• Maintain cleanliness and organization throughout function rooms, banquet closets, linen storage, and AV storage areas.
• Vacuum rooms before setup and ensure all spaces are clean and presentable throughout events.
• Monitor banquet equipment and supplies, promptly reporting missing, damaged, or malfunctioning items.
• Identify maintenance concerns and communicate them to the appropriate supervisor or department.
• Respond promptly and professionally to guest requests, assisting with event needs and troubleshooting when a supervisor is unavailable.
• Review weekly schedules, arrive on time in full uniform with name tag, and communicate with the Event Manager or Banquet Captain regarding daily assignments.
• Carry and use the designated banquet radio during shifts and follow key checkout and return procedures.
• Ensure banquet rooms and storage areas are secured, lights are turned off, and keys are returned to the Front Desk before leaving.

Qualifications

• Strong attention to detail and the ability to prioritize tasks with limited supervision.
• Excellent organizational, multitasking, and problem-solving skills.
• Familiarity with audiovisual equipment and a willingness to learn hotel event technology.
• Professional appearance and a guest-focused attitude.
• Ability to communicate effectively in English at an upper-intermediate level.
• Ability to perform physical tasks, including frequent lifting, moving furniture and equipment, standing, walking, and repetitive movements.
• Dependability and flexibility to work a schedule based on event and business needs.

Join Our Team!

If you take pride in creating exceptional guest experiences, enjoy hands-on work, and thrive in a team-oriented environment, we would love to hear from you.

Apply today and become part of the team at The Portland Regency Hotel & Spa!