Sales Support Analyst

Job Overview We are seeking a detail-oriented and organized Sales Support Analyst to support our Sales team. This role is focused on ensuring accurate account setup, data validation, and smooth execution of sales operations. You will play a key role in maintaining CRM data integrity and supporting processes such as quoting, contracting, licensing, and billing.

Key Responsibilities

• Enter, update, and maintain client, account, and study data in CRM systems (Dynamics 365, Salesforce)
• Validate accounts and ensure accuracy of legal entity names, affiliations, and geographic details
• Perform quality checks to maintain data integrity and prevent downstream errors
• Support Sales teams with opportunity setup, quoting, and order processing
• Identify and resolve duplicate or inconsistent records
• Investigate and resolve data discrepancies in a timely manner
• Maintain documentation to support compliance and audit requirements Qualifications
• High school diploma or equivalent (Associate’s or Bachelor’s preferred)
• 2 years of experience in sales support, data entry, or administrative roles
• Strong attention to detail and accuracy
• Fluency in English (this role is part of a Global Team)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Experience working with CRM systems (Dynamics 365, Salesforce, or similar) Preferred:
• Experience in healthcare, life sciences, or clinical research
• Familiarity with academic or healthcare institutions
• Knowledge of data validation and quality control processes Key Skills
• Strong organizational and time management skills
• Ability to manage high-volume work with accuracy
• Effective communication and cross-functional collaboration
• Problem-solving mindset with a focus on continuous improvement
• Ability to follow established processes and compliance requirements * Resume/CV must be submitted in English * #home-based #remote IQVIA is committed to embracing a diverse and inclusive work environment. Our goal is to attract and retain the best people, regardless of their gender, race, marital status, ethnic origin, national origin, age, disability, sexual orientation, gender identity or any other characteristic. Join us! ⚠️ IQVIA contacts candidates exclusively through its official recruitment channels, including corporate email addresses ending in @iqvia.com and company-authorized recruitment platforms. If you receive a suspicious communication claiming to be from IQVIA through unofficial channels, we recommend that you do not share any personal information and contact us through our official channels for verification. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.