Servicenow ITOM SME

Mandatory Skills Service. Now ITOM Discovery (including Cloud Discovery) – Must have Service Mapping (Tag-based Service Mapping)- Must Have Event Management CMDB implementation, governance, and maintenance Common Service Data Model (CSDM) Strong stakeholder management and communication skills Hands-on experience in implementing and supporting Service.

Now ITOM solutions Good to Have Vulnerability Response (VR) Service. Now Security Operations experience Certifications Service. Now Certified System Administrator (CSA) – Mandatory Certified Implementation Specialist (CIS) – Preferred Candidate Profile The ideal candidate should have: Strong hands-on experience in Service.

Now ITOM implementation and support Expertise in CMDB health, governance, and CSDM adoption Experience with Discovery, Service Mapping, and Event Management Ability to engage effectively with both business and technical stakeholders Proven track record of delivering high-quality outcomes in enterprise Service. Now environments