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MedQuest Associates

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A/R Associate

Winston-Salem, North Carolina, United StatesPosted Oct 9, 2026

Job description

Overview

As an Accounts Receivable Associate, you will be responsible for analyzing patient accounts, performing follow up and collection activities, by working all denials, correspondence and outstanding insurance balances for assigned accounts.

Responsibilities

Review all unpaid insurance claims for assigned carriers/financial class that have been filed 30 days +, including all denials received. Confirm processed correctly or identify issue with timely processing and take action needed to resolve. Effectively use all resources, internally and externally, for quick and efficient resolution of insurance balance due on accounts.

Respond to all telephone calls and emails in a timely manner, accurately and courteously, referring any potential problems to appropriate parties. Maintain appropriate records by documenting on all accounts accurately and completely so that others using the information can easily understand. Be aware of and follow all HIPAA guidelines.

Meet production and quality goals as stated in objectives. Other duties as assigned.

Qualifications

High School Diploma or GED Prior Experience: Minimum two years’ experience in medical billing and collections for a doctor, hospital or third party medical billing company, or as a medical claims processor for a health insurance carrier Special Qualifications: Intermediate knowledge of UB-4/HCFA 1500 claim forms Ability to interpret Explanation of Benefits Strong knowledge of CPT and ICD codes Basic knowledge of Microsoft Word and Excel Familiarity with insurance carrier websites Ability to thrive in a goal oriented environment that is measured for production as well as quality Self-starter that enjoys investigating, identifying issues, and trends, and communicating to lead Company Message About Med.

Quest Imaging Founded in 1996, Med. Quest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify , diagnose, and monitor a range of health conditions.

In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X -ray , Med. Quest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience. P atients, referring physicians, and h ealthcare systems count on Med. Quest, and we’re growing to meet the demand.

A career with our team includes limited or no weekend work , competitive salaries and benefits , and hybrid / remote opportunities based on role. To learn more, visit www.MQImaging.com . Review all unpaid insurance claims for assigned carriers/financial class that have been filed 30 days +, including all denials received.

Confirm processed correctly or identify issue with timely processing and take action needed to resolve. Effectively use all resources, internally and externally, for quick and efficient resolution of insurance balance due on accounts. Respond to all telephone calls and emails in a timely manner, accurately and courteously, referring any potential problems to appropriate parties.

Maintain appropriate records by documenting on all accounts accurately and completely so that others using the information can easily understand. Be aware of and follow all HIPAA guidelines. Meet production and quality goals as stated in objectives. Other duties as assigned.

Education

High School Diploma or GED Prior Experience: Minimum two years’ experience in medical billing and collections for a doctor, hospital or third party medical billing company, or as a medical claims processor for a health insurance carrier Special Qualifications: Intermediate knowledge of UB-4/HCFA 1500 claim forms Ability to interpret Explanation of Benefits Strong knowledge of CPT and ICD codes Basic knowledge of Microsoft Word and Excel Familiarity with insurance carrier websites Ability to thrive in a goal oriented environment that is measured for production as well as quality Self-starter that enjoys investigating, identifying issues, and trends, and communicating to lead

Description copied from MedQuest Associates's careers page. Read the full posting before you apply.

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