Mobility Advisor

JOB.TITLE C lerk Grade: 07/08 Salary Range: $116,981 - $129,492 + super Employment Type: Full-Time, Temporary role until 26/2/2027 (possibility of extension) Location: Parramatta, Gosford, Mc. Kell or other of our other DCS office locations. Hybrid working arrangements including office attendance a couple of times a week.

About the team

This role is part of the DCS P C Mobility Team. You will be joining a hugely supportive and collaborative team of advisors who understand that collectively we can overcome any challenges. We encourage flexible working and meet regularly to discuss ideas and take a continuous improvement mindset into everything we do.

About the role

As a Mobility Advisor, you will play a pivotal role in providing empathetic support and guidance to staff impacted by organisational changes. In this role, you will provide expert advice, guidance and end-to-end support to employees impacted by these changes, helping them successfully navigate mobility processes, redeployment and career transition opportunities across the Department and the broader NSW Public Sector.

Working within a dynamic and fast-paced environment, you will partner closely with employees, hiring managers and key internal and external stakeholders to deliver positive workforce mobility outcomes. You will combine strong relationship management, coaching, and advisory skills with a customer-focused approach to ensure employees feel supported, informed, and empowered throughout their transition journey.

Your main responsibilities and duties will include but are not limited to: Delivering end-to-end case management and personalised career transition support for employees participating in Workforce Mobility and Redeployment programs. Building and maintaining effective stakeholder relationships to facilitate placement opportunities and achieve positive mobility outcomes.

Collaborating with P C teams, business leaders, and external stakeholders to support workforce mobility initiatives and organisational priorities. Educating and coaching stakeholders on mobility processes, policies and best practice approaches to ensure fair, equitable and compliant outcomes. Monitoring progress, identifying risks, and implementing practical solutions in a dynamic and evolving environment.

Contributing to continuous improvement by applying contemporary talent management and workforce mobility practices About you You demonstrate experience working within a P C / Talent role with a knowledge of Talent Acquisition or HR processes, and policies within a government environment. You maintain a high level of attention to detail, responding quickly and accurately to critical information.

You are organised and self-motivated, capable of executing key tasks independently in a high-pressure environment. You possess a broad knowledge of candidate sourcing techniques and strategies for role matching experience. You prioritise clear and open communication with impacted employees and stakeholders, understanding and interpreting their needs.

You lead an empathetic approach, providing support and proactively solving problems during times of change. Experience with Case Management in an HR environment or knowledge of IR / ER practices will be highly regarded. How to Apply Your application should include an up-to-date CV / resume and cover letter which clearly details your skills and experience relevant to this role.

For enquiries relating to recruitment please contact Rodrigo Sandoval, Talent Acquisition Advisor via rodrigo.sandoval@customerservice.nsw.gov.au