Account Manager (DK)

Description Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships. Manage implementation process for new employer clients within assigned brokers’ block. Train new group administrators on chosen GIS Connect enrollment platform. Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction.

Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships.

Requirements

Must be able to work in a fast-paced environment. The ideal candidate will be comfortable with all methods of communication: in person, phone and email. Must have the ability to learn quickly. The candidate has a sense of urgency and takes pride in their work. Must be comfortable in a team environment. Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely.

Ability to assess incoming requests and delegate or escalate to appropriate internal or external resources. The qualified candidate should have the following: Insurance carrier or broker experience is not required but preferred Self-motivated and goal oriented Strong organizational, time management and follow-through skills Highly proficient in the basics of Microsoft Excel and Word Excellent communication skills both written and verbal Undergraduate degree (Preferred, but not required) Desire and ability to continually learn new products and services and processes Life and Health licensed within 180 days of employment Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.