Banquet Captain

Banquet Captain Columbia Hospitality Management | voco The Tiger Hotel Location: Columbia, Missouri Reports to: Banquet Manager Join Our Team Columbia Hospitality Management is seeking a dependable, guest-focused Banquet Captain to join the team at voco The Tiger Hotel. This hands-on leadership role assists the Banquet Manager with weddings, meetings, private parties, and other catered events.

The ideal candidate enjoys hospitality, communicates clearly, and can guide a service team while working alongside them to deliver an organized, welcoming guest experience. What You’ll Do Assist the Banquet Manager with event preparation, setup, service, breakdown, and resetting event spaces. Review banquet event orders—written instructions outlining each event’s layout, menu, timing, and special requests—and help ensure those details are followed.

Lead servers and support staff during assigned events, following the Banquet Manager’s direction. Conduct pre-event briefings and communicate staff assignments, service expectations, timelines, and guest needs. Coordinate with the kitchen, bartenders, and events team to support timely food and beverage service. Check room layouts, tables, linens, place settings, service stations, and equipment before guests arrive.

Work alongside staff to serve food and beverages, clear tables, replenish supplies, and maintain clean event spaces. Respond professionally to guest requests and bring concerns, event changes, or service problems to the Banquet Manager promptly. Help train banquet staff on setup standards, steps of service, food handling, sanitation, and responsible alcohol service.

Follow hotel policies for Toast transactions and event charges when applicable. Assist with tracking banquet supplies, reporting equipment problems, and communicating staffing or inventory needs. Complete assigned closing duties and provide the Banquet Manager with a clear event handoff. What We’re Looking For Previous banquet, catering, restaurant, or hotel food-service experience.

Experience leading a team or serving as a shift lead preferred. Strong communication, organization, and guest-service skills. Ability to follow event instructions, manage changing priorities, and remain calm during busy service. A dependable, professional approach and willingness to help wherever needed. Ability to perform event setup and service duties, including extended standing, walking, carrying trays, and moving event equipment, with reasonable accommodation.

Availability for a variable event schedule, including evenings, weekends, and holidays. Willingness to complete required food-safety and alcohol-service training.

Pay: $25 per hour

Requirements

Must be able to provide documentation for Form I-9 to verify identity and employment authorization. Employment is contingent upon the successful completion of a background check and/or drug screening. Must have a bank account for direct deposit.

Benefits

& Details: Health, Dental, and Vision Insurance ( 100% employer-paid for full-time employees ), plus Employee Discounts. (100% employer-paid for Full-time employees), Employee Discounts. Company Information Located in the heart of downtown Columbia, The Tiger Hotel is a lavish, historic landmark built in 1928 and is the city's only 4-Diamond boutique hotel.

We pride ourselves on providing an upscale experience defined by outstanding service and excellence—a standard that extends across our premier establishments, including Glenn’s Café, Wilder, Twain, and The Vault. We believe our success is rooted in our people. We invest in our team through a culture of appreciation and host annual events to celebrate our collective achievements.

To support the well-being of our staff, we offer a comprehensive benefits package that includes 100% employer-paid insurance premiums for all full-time employees, effective on day one. At The Tiger, we don't just provide a luxury destination; we provide a foundation for our employees to thrive.