Business Systems Analyst - Mortgage Banking (Remote)

Job Role:

We are looking for a knowledgeable Business Systems Analyst with mortgage banking experience to help our team develop, use and integrate IT systems; primarily cloud-based. We’re further looking for superior technical expertise and a problem-solving aptitude. A Business Systems Analyst must be knowledgeable about mortgage banking and should have a customer-centric attitude. Communication is everything for an analyst so we expect you to amaze us with your presentation skills.

Responsibilities:

• Understand customer requirements and business objectives
• Provide strategic advice on using technology to achieve goals
• Manage IT initiatives and collaborate with in-house technical staff
• Design IT systems and networks ensuring the right architecture and functionality
• Support new technology implementation
• Train users in new and existing IT systems
• Provide assistance with technical issues
• Revise existing systems and suggest improvements
• Promote process improvement and be an advocate for change
• Elicit and document the 'what' and 'why' of a business request, separately from the 'how'
• Elicit and document current and future state business and technical process flows
• Analyze data and review/explain data models
• Provide best practice feedback on UI functionality/design

Requirements:

• At least 5 years of proven experience in IT consultation.
• Ability to troubleshoot hardware, software, and network problems
• Experience with various operating systems and databases
• At least 3 years of experience in project management
• An analytical mind with problem-solving abilities
• A team player with excellent communication, both verbal and written as well as presentation skills
• BSc/BA in computer science, IT, or relevant field; MSc/MBA in business will be an advantage.