Family Support Worker

Description Average hourly is $16.63 (including wage, incentives, bonuses, overtime, shift differential, etc.) Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals.

Key Responsibilities

Provide daily direct and indirect support to families in home, school, and community settings Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits) Collaborate with case managers and therapists to implement case plans Offer emotional support, coaching, crisis intervention, and parenting guidance Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support Maintain accurate and timely documentation and prepare records for audits Identify and address barriers to family engagement and service success Transport clients as required and attend court proceedings when applicable Support ongoing communication between families and service providers Promote teamwork, cultural sensitivity, and agency values Qualifications High School diploma or GED required Valid driver’s license and ability to transport clients Key Accountability Support families in achieving stability by coordinating services, promoting engagement, and ensuring timely, high-quality care.

What We Offer

Competitive pay & flexible schedule Health, dental, vision & life insurance 401(k) match & paid time off (20–25 days) 12 paid holidays & longevity bonus Employee Assistance & Referral Programs TFI is an Equal Opportunity Employer. To apply, please visit www.tfifamily.org/employment Requirements Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position.

Please Complete a Predictive Index assessment at the following link: https://assessment.predictiveindex.com/692W/8c820dcd-a8cb-4fd1-80b5-38357b78771f?type=candidateba The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.