Customer Service Officer - Insurance

The Customer Service Officer – Insurance serves as a key point of contact within the Insurance Team, supporting both internal and external stakeholders across the full customer journey. This includes preparing and comparing quotations, supporting policy issuance and client onboarding, assisting with renewals and claims follow‑up, and providing customer service and technical support.

The role also involves coordinating day‑to‑day activities and handling general administrative tasks to ensure smooth and efficient operations.