Player's Club Representative

We are looking for a Part-time Player’s Club Representative that will be responsible for representing the Tuscany Casino, assisting guests, and facilitating promotions and events.

Essential Duties & Responsibilities

• Promote the Tuscany Casino and all current promotions/entertainment

• Adhere to Tuscany Suites & Casino’s policies and procedures.

• Adhere to all appearance and uniform standards.

• Promote the Player’s Club and its benefits to casino guests.

• Conduct promotions and help facilitate special events and entertainment.

• Relay information to guests about all promotions, entertainment and events.

• Input all new members into computer and print player’s club cards.

• Reprint lost or stolen cards.

• Must be able to lift up to 25 lbs.

• Must be able to stand for long periods of time.

• Performs other duties as assigned.

Qualifications

• High school diploma or GED required.

• At least 1 year of Customer Service experience.

• Basic computer and typing skills.

• General knowledge of gaming, including slots, video, bingo and card games a plus.

• Computer experience with database.

Requirements

• Must maintain a professional appearance.

• Positive customer service, communication and listening skills.

• Ability to maintain strict confidentiality and maintain a professional demeanor.

• Reports to the Players Club Supervisors and Director of Marketing.

• Must be able to work nights, weekends, and holidays.

• Bi-lingual preferred.

• Must be able to work in an environment with exposure to secondhand smoke and high noise levels.

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