Home Energy Assistance Adjudicator

Job Details: Job Location: R E Campus S07

• Bridgeton, NJ, Position Type: Full Time, Education Level: High School, Salary Range: $18.50 - $18.50Hourly, Travel Percentage: Up to 50% , JOB TITLE: Home Energy Assistance Adjudicator HOURS: 8:30 a.m. – 4:30 p.m. Monday-Friday, some afterhours and weekends required SUPERVISOR: HEA Office Manager DIRECTOR: VP/Social Services DEPARTMENT: Social Services Department JOB FUNCTION: The Home Energy Assistance Adjudicator will perform duties to promote Energy Assistance Program in Cumberland, Gloucester and Salem Counties.

ESSENTIAL FUNCTIONS

Process Home Energy Assistance Applications in CRM Process Home Energy Assistance Application in JAVA, when necessary Process Winter Termination Program registrations Make applicant appointment via ITFront. Desk scheduler and/or google calendar Answering incoming calls, record messages and relaying information Make sure all documentation required for completing application is correct Complete intake procedures on all scheduled appointments and walk- ins Maintain excel applicant tracking logs on a daily basis Assist clients with NJSHARES application process Attend Outreach Events/Activities in Cumberland, Gloucester & Salem Maintaining projected Levels of Service Enter applicant information into the EmpowOR database Maintain a working relationship with Utility Companies Conduct home visits to homebound applicants when necessary Refer applicants to other Social Services Programs as needed Some travel necessary Other duties as assigned QUALIFICATIONS: High School Diploma or GED and one year of experience in a customer friendly business Knowledge of computer and Microsoft office programs Good written and oral communication skills in English and/or Spanish Valid New Jersey Driver’s License Access to an insured vehicle daily Qualifications: