Residential Clinical Supervisor

Job Details: Job Location: Saint Petersburg - 1735 Martin Luther King S Floor 1

• Saint Petersburg, FL, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $70000.00 - $80000.00Salary/year, Job Category: Management, POSITION SUMMARY: The Residential Clinical Supervisor provides clinical leadership and oversight for all residential treatment services, ensuring high-quality client care and compliance with agency and regulatory standards. This role is responsible for the training, development, and supervision of clinical staff, including providing direct clinical supervision for team members pursuing licensure. The Residential Clinical Supervisor works collaboratively with program leadership to enhance service delivery, support staff performance, and promote a safe, therapeutic environment for clients. Essential job functions are outlined below, though additional responsibilities may be assigned to meet program needs. ESSENTIAL JOB FUNCTIONS: Interview, hire, and onboard residential clinical staff, in consultation with the Program Director, Regional Vice President, Human Resources, and other relevant personnel. Provide training, supervision, and professional development for 10-14 residential clinical staff, including guidance for staff pursuing licensure and credentials. Provide guidance, support, and mentorship to counselors, promoting a positive and productive team environment. Develop staff schedules and assign daily responsibilities to maintain adequate coverage for all shifts. Conduct performance evaluations for clinical staff in collaboration with the Program Manager; provide recommendations to the Residential Services Director regarding advancement and retention. Conduct weekly meetings with staff and treatment teams to review program operations and client care. Provide regular clinical supervision to treatment teams, including file reviews and quality improvement assessments; initiate corrective actions as needed. Review and approve all client treatment plans. Ensure implementation and fidelity of evidence-based practices (EBPs) across all clinical programs. Assist and provide guidance to counseling staff regarding MAT services. Lead the development and growth of programs focused on mental health treatment and co-occurring disorders. Collaborate with the Residential Services Director and VP of Operations on program design, development, and implementation of additional services. Oversee coordination of supplementary services for clients, including detox, transitional housing, outpatient programs, and the MAT Program. Develop and implement crisis response plans, ensuring timely and effective responses to resident crises. Respond to and direct interventions in crisis situations, ensuring client and staff safety in accordance with West. Care procedures. Report unusual client behaviors or incidents and escalate concerns as appropriate. Participate in risk management activities, such as root cause analyses and quality improvement initiatives. Monitor completion of clinical duties, ensuring compliance with West. Care procedures and contract requirements. Oversee and coordinate all monitoring and review activities conducted by managing entities, licensing agencies, and accreditation bodies, including preparation, participation, response to findings, and implementation of corrective action plans. Ensure compliance with all West. Care policies, procedures, and regulatory requirements. Provide regular clinical reports on program outcomes and client progress to the Clinical Services Director. Foster collaboration and communication among team members. Promote and embody the mission, vision, guiding principles, clinical vision, and goals of West. Care Foundation. Travel as required to support program operations and staff supervision. Perform other duties as assigned to meet program and organizational needs.

Qualifications

ESSENTIAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Valid driver’s license and proof of insurance required. Must be able to be insured under West.

Care’s policy. Advanced knowledge of mental health and substance use disorders, including co-occurring conditions. Experience with evidence-based practices (EBPs) and clinical treatment modalities. Competence in crisis assessment, intervention, and de-escalation techniques. Ability to review and approve clinical documentation, treatment plans, and progress notes for accuracy and compliance.

Familiarity with Medication-Assisted Treatment (MAT) and other clinical interventions relevant to residential treatment. Strong oral and written communication skills for collaborating with staff, leadership, clients, and external agencies. Ability to build and maintain professional relationships with multidisciplinary teams and stakeholders.

Conflict resolution and problem-solving skills to manage challenging staff or client situations. Proven experience in supervising, mentoring, and developing clinical staff. Ability to provide clinical supervision to staff pursuing licensure or professional credentials. Skill in evaluating staff performance, providing feedback, and implementing performance improvement plans.

Experience in staff scheduling and resource allocation to ensure adequate clinical coverage. Experience working with the Department of Corrections preferred. During your tenure with West. Care, there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that West.

Care may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION

Minimum Master’s degree from an accredited college or university in social work, psychology, childhood education, education counseling, and/or similar course of study. Minimum of two (2) years of management experience within the last five (5) years. Residential clinical experience preferred. LICENSURE/CERTIFICATION: MCAP required.

Current Florida license as LMHC, LCSW, or LMFT preferred; minimum requirement: Registered Intern. WORKING CONDITIONS: Tasks may be performed in an office. Fast-paced environment. A minimum of 40 hours per week are expected but significantly more hours will be required from time to time. Completion of job duties may require working some evenings and/or weekends.

Regular attendance is required. Being able to work as many hours as is necessary to complete job tasks is a required and essential duty of this position. West. Care is an Equal Opportunity Employer. Employment at West. Care is contingent upon successful completion of a pre-employment drug test, pre-employment physical and criminal background check.

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