Suite Attendant (Casual)

Manchester, Greater Manchester, GBFlexiblePosted Oct 8, 2026

Job description

Guest Experience Deliver warm, professional and attentive service to all suite guests. Anticipate needs, handle requests and resolve issues quickly and confidently. Suite Service & Standards Set up, serve and clear suites to a consistently high standard. Ensure suites are clean, well‑presented and fully stocked throughout service.

Eventday Service Lead service in your suite during matchdays and events, maintaining pace and quality in busy periods. Coordinate with bar, kitchen and floor teams to ensure timely food and drink delivery. Teamwork & Communication Act as the main point of contact for guests in your suite and communicate feedback to supervisors.

Support and guide junior team members, leading by example on service and standards. Essential Proven experience as a Head Waiter, Senior Server or similar role in a premium or high‑volume hospitality environment. Strong track record of delivering exceptional guest service and managing a section independently. Confident communicator with excellent interpersonal skills and a professional, approachable manner.

Ability to lead service in your area, support junior team members and maintain standards under pressure. High attention to detail in presentation, cleanliness and overall guest experience. Flexible and reliable, with the ability to work evenings, weekends and event days as required. Desirable Experience in suites, stadium, arena or VIP hospitality environments.

Good knowledge of food and beverage service, including wine, cocktails or premium dining. Experience handling VIP guests or corporate clients. Familiarity with POS or ordering systems used in hospitality operations. Complimentary Meals During Shifts – Enjoy free or subsidized meals while you work. Company Pension Scheme – Secure your future with our competitive pension plan.

Flexible Scheduling – Work shifts that fit your lifestyle and commitments. Partial Uniform Provided – We supply your work attire for convenience and professionalism. Inclusive & Diverse Workplace – Be part of a team that values diversity and inclusion.

Description copied from Eastlands Venue Services Limited's careers page. Read the full posting before you apply.

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