Customer Development Manager

Job Description: The Customer Development Manager ensures the delivery of business metrics: GSV/ NSV/ Gross Margin and Share for Mars Snacking Canada for the Costco account. Accountable for budgetary & trade management, profitable business growth via the achievement of specific distribution, promotional, pricing, planogram, innovation, and shelving execution & negotiation.

This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work. What are we looking for? Bachelor’s degree 3 + years of relevant experience. Experience in sales at a retail/account level in CPG.

Strong analytical skillset, experience working with syndicated data platforms such as Nielsen. Able to travel 20% of the time What will be your key responsibilities? Responsible for achieving profitable sales and share growth in alignment with SCM model & sales plan objectives Responsible for creating, aligning and implementing Costco 3 year strategy, including channel pack strategy to reduce market disruption while growing strategic partner account Responsible for the tactical, daily execution of the business to include merchandising objectives, new item acceptance, assortment optimization, budget adherence, and building customer relationships with the buying desk at Costco Key point person for customer on items relating to daily operations of the business within Costco.

Responsible for the development of effective and productive relationships within all levels of customer responsibility, as well as within the sales business unit and Cross-Functional Teams. Work with copilots & cross functional business unit resources to develop execution plans that align with the strategy for Mars Snacking Canada Analyze business opportunities and provide input into the development of go-to-market (i.

e. new item launches, trade deployment, pack creation, etc.) plans and activity sets. Work collaboratively with demand planning to provide annual and ongoing customer forecasting for new product concepts, initiatives, and annual brand plans. Lead collaborative planning, recommending new approaches and processes that ensure better customer planning, input, and alignment of improved activity sets.

Position must analyze and communicate the future and emerging needs within club channel so that Mars Snacking is in a position to win with Costco Fiscal responsibility, specifically associated with developing, managing and delivering a sound, financial plan for the account Key Supporting Competencies Effective communication skills both internally and customer facing - oral, written and listening.

Ability to contribute within a team environment & influence cross-functionally Ability to build trusting relationships and partnerships internally/externally. Understands the organization and knows how to use this knowledge to achieve business results. Ability to learn continuously through trade journals, category trend reporting, financial reports, attending Customer events & forums What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

#LI-Hybrid The base pay range for this position at commencement of employment is expected to be between the below range CAD 108,661.00

• CAD 142,617.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.