Associate Systems Engineer (Hybrid Cloud)

Job Summary

The Associate Systems Engineer ensures the availability, security, and performance of the enterprise infrastructure. This role focuses on the installation, configuration, maintenance, and monitoring of Windows Server (2022/2025) environments, Active Directory, and foundational virtualization technologies. Acting as a foundational technical resource, the Associate Engineer assists with system upgrades, troubleshoots service disruptions, and maintains comprehensive technical documentation to support operational continuity.

Job Duties: Monitors and maintains servers and possibly storage systems Analyzes and troubleshoots system issues Assists with the performance and coordination server replacements and server builds Monitors, manages and maintains Active Directory Acts as a technical resource for the Project Management Office Completes and upgrades system documentation Responsible for remote administration, design and implement of troubleshooting issues, and update/deploy Microsoft solutions Triage and resolve escalations from the team within defined customer SLAs Be a problem solver

• Identify solutions for hardware, software, and network issues Leverage remote support tools to resolve support requests Communicate with clients and project leads in a highly professional and timely manner Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills, and Abilities: Education: High School Diploma/GED, required Bachelors degree in Computer Science or Information Systems, preferred Experience: One (1) or more years of experience managing multiple systems, required Ability to update and manage technical Tier 1, 2 and 3 escalation issues and identify solutions in fast-paced environment, required Prior experience with HP Pro. Liant servers, HP Blade chassis, Cisco UCS Servers, preferred License/Certifications: Microsoft MCSA / MCSE certification, preferred Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Administrator Associate (AZ-104), preferred Software: Prior experience managing and maintaining Microsoft Windows Servers 2022/2025; Windows 11, required Prior experience or knowledge of VMWare ESX v8, preferred Prior experience with Red. Hat Linux v8 or newer, preferred Language: N/A Other Knowledge, Skills & Abilities: Strong oral and written communication skills Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details Capable of successfully multi-task while working independently or within a group environment Ability to rely on extensive experience and judgment to plan and accomplish goals Capable of working well under pressure while dealing with unexpected problems in a professional manner Capacity to communicate and interact with all levels of employees and management Ability to interact and build consensus among people Ability to work after standard business hours and travel Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $100,000 - $120,000 Maryland Range: $100,000 - $120,000 NYC/Long Island/Westchester Range: $100,000 - $120,000