Front Desk Assistant

Job Title: CNA/Patient Coordinator / Front Desk Associate Location: The Kissed Peach Aesthetics and Wellness – Waukee, IA Position Type: Part-Time (Can turn Full time with business growth)| On-Site Schedule: Monday–Friday with occasional Saturdays Compensation: Based on experience + performance bonuses + employee perks About The Kissed Peach The Kissed Peach Aesthetics and Wellness is a growing, practice in Waukee offering expert care in aesthetic medicine, advanced skincare, and holistic wellness.

We’re known for blending clinical excellence with a warm, approachable touch. From injectables and laser treatments to IV hydration and women's wellness, every service is tailored to help our patients feel confident, cared for, and completely seen. We are currently seeking a professional, polished, and proactive CNA and Patient Coordinator who thrives in a fast-paced, boutique-style medical environment and can deliver exceptional administrative, customer service and clinical support.

Your Role

As our Patient Coordinator/ CNA / Front Desk Associate , you’ll serve as both the first and last impression for every patient—balancing exceptional customer service with operational excellence. This hybrid position supports daily administrative functions, patient communication, and treatment coordination.

Key Responsibilities

Front Desk Operations Greet all patients with warmth and professionalism Check-in and check-out patients efficiently using EMR/CRM systems Manage phones, emails, appointment confirmations, and waitlists Handle payment processing and invoicing, coordinating rewards programs like Alle Pull reports Maintain an organized and welcoming reception area Create content and work directly with management and our marketing team Inventory management Patient Experience & Coordination Guide new and returning patients through consultations and treatment plans Present pricing, memberships, and promotional offers with confidence Follow up with inquiries and unscheduled consults to increase booking conversions Collect and manage intake forms, consent documentation, and patient demographics with 100% accuracy Encourage reviews and support overall patient satisfaction initiatives Team & Clinic Support Maintain daily flow of the clinic by coordinating with providers and aestheticians Support events, open houses, and promotions with RSVP tracking and client outreach Assist with skincare product sales and inventory tracking Monitor treatment room readiness and patient flow Apply numbing cream, remove IVs, and other CNA duties What We’re Looking For Required: At least 1 year of experience in a medical, dental, or spa setting (aesthetics preferred) Active 120 Hour CNA license Strong communication skills—verbal and written—with a warm, polished presence Tech savvy with scheduling software, EMRs, or patient CRM platforms Highly organized, detail-oriented, and comfortable multitasking in a fast-paced setting Discreet, professional, and able to uphold the confidential nature of patient care Preferred: Familiarity with treatments like Botox, fillers, RF microneedling, laser, and IV therapy Experience with boulevard or similar software Sales experience or ability to confidently recommend products and packages What We Offer Competitive pay with monthly performance bonuses In-house treatment perks and skincare discounts Ongoing training and professional development Supportive team culture in a beautiful and growing clinic To Apply Please submit your resume , a brief cover letter sharing why you're drawn to working in aesthetics and wellness, and your available start date .

Candidates will be contacted via email to schedule an initial phone interview. Salary $15 - $18 per hour