Administrative Assistant

Career Opportunity: Administrative Assistant – Aftersales | Ali & Sons Ali & Sons is looking for an organized and detail-oriented Administrative Assistant to support daily aftersales operations, coordinate service activities, and ensure efficient communication between customers and internal teams.

Key Responsibilities

Handle customer inquiries related to repairs, maintenance, and warranties. Schedule service appointments and follow up on customer satisfaction. Maintain accurate service records, warranty claims, and departmental files. Prepare service reports, assist with invoicing, and follow up on payments. Coordinate with customers, technicians, suppliers, and internal departments.

Monitor spare parts inventory and coordinate orders with Procurement. Provide general administrative and office support. What We’re Looking For: Education: Bachelor’s degree. Experience: Administrative experience, preferably in aftersales, warranties, or technical products. Computer Skills: Proficiency in Microsoft Excel, Word, and PowerPoint.

Key Skills: Strong organizational, communication, multitasking, and problem-solving abilities, with excellent attention to detail. Why Join Ali & Sons? Be part of a reputable UAE business group that values teamwork, professional development, operational excellence, and customer satisfaction. Ready to Apply? Take the next step in your career and join Ali & Sons as an Administrative Assistant – Aftersales