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Emergency Shelter Case Manager

$47k to $51k

Rochester, NY, USFull-timePosted Sep 22, 2026

Against the Rochester typical range

Job description

Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview:

The emergency shelter team provides emergency survival-support services to homeless and runaway youth 24 hours/day, 7 days/week, year-round. The Emergency Shelter Case Manager strives to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strength and asset-based perspective. Case Managers form partnerships with youth to identify issues, concerns, and needs, and develop strategies to meet them. This position partners with the Youth and Family Counselor to provide case management, including assessments, referrals, transportation, and counseling.

The Emergency Shelter Case Manager supports the day-to-day activities and milieu management of the Shelter, using a strength-based, positive youth development approach.

Schedule: Full time, 37.5 hours per week. Sunday-Thursday, 10 am-6 pm, with flexibility to accommodate client and family needs

Location: Emergency Shelter

Responsibilities:

  • Assessments and service plans

  • Case management & Crisis intervention

  • Referrals and follow-up

  • Aftercare

  • Youth advocacy, transportation & s upport daily shelter activities

  • Maintenance of facility and grounds

Required Qualifications:

  • Bachelors Degree in Human Services OR Equivalent combination of experience and education

  • Knowledge of youth asset development and risk reduction theory, and youth serving systems, community resources, partnerships and collaborations

  • A valid Driver's license

Skills:

  • Excellent verbal and written communication

  • Positive youth development

  • Knowledge of counseling approaches and techniques

  • Group facilitation and training method skills

  • Knowledge of community resources

Pay Rate: $22.50- $24.50 per hour

The Center for Youth Provides Equal Employment Opportunities

Description copied from The Center for Youth's careers page. Read the full posting before you apply.

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