COTS Product Business Architecture

Lead business consulting, solution definition, proposal development, and functional architecture for Sapiens-led engagements. Serve as the primary functional SME during pursuit, pre-sales, implementation, and delivery phases. 12–18 years in Insurance Technology and Core Insurance Platform implementations Minimum 5+ years of hands-on experience with Sapiens products (CoreSuite, IDIT, TIA Enterprise, Reinsurance, Digital Solutions, etc.)

Deep domain expertise in either: Life & Annuities, or Property & Casualty Insurance Experience leading large transformation programs and client advisory engagements Key Responsibilities

• Client Advisory & Pre-Sales o Lead discovery workshops with insurers and business stakeholders. o Understand client operating models, business processes, and transformation objectives. o Act as trusted advisor to business executives and underwriting, policy administration, claims, and operations leaders. o Support GTM initiatives, account planning, and Sapiens partnership growth.
• Solutioning & Proposal Support o Lead RFP/RFI responses. o Define target business architecture and solution approach. o Create effort estimations and functional work breakdown structures. o Develop implementation roadmaps and transformation strategies. o Contribute to commercial models and statement of work creation.
• Functional Architecture o Design end-to-end insurance business processes. o Define product configuration strategy. o Perform gap analysis between client requirements and Sapiens platform capabilities. o Recommend process standardization and optimization opportunities. o Define business rules, workflows, data requirements, and reporting requirements.
• Delivery Leadership o Lead functional streams in implementation programs. o Govern requirements management and solution design. o Mentor Business Analysts and Functional Consultants. o Manage UAT planning and business change management activities. o Ensure business outcomes are achieved during delivery.
• Practice Development o Build functional competency within Zensar. o Create reusable accelerators, templates, asset repositories, and solution playbooks. o Support training and certification programs.

Required Skills

• Insurance Domain o Policy Administration o Claims Management o Underwriting o Billing & Collections o Customer Servicing o Reinsurance (preferred)
• Sapiens Product Knowledge Strong expertise in one or more: o Sapiens CoreSuite o Sapiens IDIT o Sapiens TIA o Sapiens DataSuite o Sapiens Decision Management o Sapiens Digital Suite
• Consulting Skills o Executive stakeholder management o Business architecture o Process transformation o Requirements engineering o RFP response development o Estimation and costing Leadership Expectations
• Thought leader for Sapiens practice.
• Ability to independently engage CXO-level stakeholders.
• Lead client conversations from pursuit through delivery.
• Represent Zensar in joint Sapiens GTM initiatives. Preferred Background
• Previous experience working directly with Sapiens, system integrators, or leading insurers.
• Experience in South African insurance market is highly desirable.
• Sapiens certifications preferred.