App Support - Wealth Management

Job Summary:

We are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes.

Must-Have Skillsets (Mandatory):

• 5+ years of experience in application production support in large organizations.

• Expertise in:

• Troubleshooting, configuration, and maintenance of applications.

• Application performance tuning and optimization.

• Resolving tickets with quality and within SLA timelines.

• Proactive monitoring and incident analysis.

• Workflow maintenance and configuration.

• Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products.

• Familiarity with portfolio management and trade lifecycle processes in wealth management.

• Proficiency in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.

• Hands-on experience with Unix commands.

• Experience in handling interface-related issues and working with middleware systems like TIBCO/Open API/Microservices.

Good-to-Have Skillsets (Optional):

• Understanding of:

• Limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation.

• Collateral Management processes such as Pledge/UnPledge.

• Basic market data knowledge.

• Open source applications and components.

• Application licensing management.

• Knowledge of:

• Advent/SAXO/FINIQ platforms.

• Databases like MongoDB, Hive, and PostgreSQL.

Qualifications & Experience:

• 5+ years of relevant technical experience in large organizations.

• Banking or financial services background – preferred.

• Familiarity with ITIL frameworks and application production support best practices.