Parts Advisor

Parts Advisor

Smithers Toyota is looking for a Parts Advisor to join our Parts Department.

The Parts Advisor helps support our customers, technicians and Service Department by identifying and supplying the right parts at the right time. You will assist with parts sales, quoting, ordering, receiving and inventory while providing accurate information and professional customer service.

Key Responsibilities

Assist retail customers, technicians and the Service Department with parts needs

Accurately identify and locate automotive parts and accessories

Provide pricing, availability and estimated arrival times

Prepare parts quotes and process customer orders

Order, receive, stock and issue parts accurately

Monitor special orders, backorders and customer follow-up

Maintain accurate inventory and organized parts storage

Coordinate parts requirements with Service Advisors and technicians

Process returns, cores and credits as required

Provide professional and friendly customer service

What We Are Looking For

Strong communication and customer service skills

Organized with good attention to detail

Comfortable working in a fast-paced environment

Reliable, professional and team focused

Comfortable using computers and learning parts and inventory systems

Automotive or parts experience is an asset, but we are willing to train the right person

Valid driver’s license