e-Commerce Accounts Receivable & Collections

Job Description As an ecommerce Accounts Receivable Associate, you will manage daily cash receipts, process invoices, handle customer inquiries, and follow up on outstanding accounts. You’ll ensure timely payment application, maintain customer data, and provide excellent customer service. Strong attention to detail and communication skills are key for success in this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a list of tasks you can expect to perform on a daily basis : Handle daily cash receipts and incoming checks of bank deposits for ecommerce customers using term accounts Review invoices and related accounting documents to ensure accuracy and data integrity Manage accounts receivable email and answer customer inquiries in regards to invoices, credits, debits, etc.

Communicate effectively with customers and vendors via phone/email and build relationships that provide an amazing customer experience. Follow up on outstanding accounts and ensure customer payments are applied and deposited in a timely manner; research and investigate any shortages and create credit memos accordingly Maintain updated customer contact and account data in the CRM Prepare reports and file records accurately Perform other related duties as required and assigned Assist with month end reconciliation of ecommerce marketplace accounts and outstanding balances Reconcile financial activity from ecommerce marketplaces.

Match ecommerce marketplace transactions and deposits, monitoring fees, deductions , adjustments .

QUALIFICATIONS

We’re looking for qualified candidates who have the following minimum requirements: A Bachelor’s degree, preferably in business, finance or accounting At least 2 years of experience in an accounting clerk role Strong attention to detail and the ability to provide accurate, thorough, and consistent information when accomplishing a task such as; ability to check documents and invoices to ensure accuracy.

Exceptional communication skills, both verbal and written, and the ability to clearly and concisely communicate effectively with others. Excellent critical thinking skills and the ability to effectively solve problems, think for themselves and create practical solutions to complex analytical and organizational challenges with little oversight; ability to solve practical problems utilizing generally accepted accounting principles (GAAP) Strong math skills and the ability to handle and count cash quickly and efficiently.

Strong technical skills and proficiency in Microsoft Office (Word, Excel, Powerpoint ); experience using ERP systems such as Microsoft Navision World-class teamwork skills and the ability to collaborate with a diverse group of people to achieve daily tasks and KSI’s organizational goals.

Benefits

KSI Auto Parts offers a competitive benefits package, including PTO, paid holidays, health, dental, and vision insurance, a 401(k) with company match, employer-paid life insurance up to $50,000, and supplemental insurance options. We also provide a $500 employer HSA contribution for those employees enrolled in an HSA-eligible plan.

In addition, we offer a $500 employee referral bonus, and access to employee discounts through our healthcare and payroll partners. Monday-Friday, 8:00am - 5:00pm