Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: With over 25 years of experience with State Farm in a variety of roles, I bring a deep understanding of the industry and a strong commitment to helping both our customers and team succeed. I’m a proud graduate of Ohio University and hold a CLU designation, along with recognition as a Gold Honor Qualifier.

I stay actively involved in the community as a volunteer with the Mason School District, and I value building meaningful relationships both inside and outside of the office. For our team, we offer a 401(k), life insurance, a Costco membership, and a strong focus on work-life balance. Our office culture is supportive, professional, and growth-oriented.

We’re looking for someone who is hardworking, reliable, and motivated to succeed - someone who takes initiative, brings a positive attitude, and enjoys helping others. If you’re driven, coachable, and ready to grow within a team that values both performance and people, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.

name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.