Engineer Field Service I-CAN

The engineer uses technical knowledge along with interpersonal skills to understand customer and product issues, and propose solutions and execute repairs. Tasks include field and in-house troubleshooting, diagnosis and repair of products. Follow departmental procedures and prepare all necessary reports and documentation. May provide customer support assistance.

Responsibilities

Employee should expect to work and travel independently, follow all policies, and work with specific types of Toshiba products. Employee will maintain profitability by submitting thorough and detailed reports and expenses in a timely manner. Employee must understand and adhere to the scope of work assigned. Employee`s key responsibilities focus on