Warehouse Muda III (2nd Shift)

Position Overview

The Muda Operator (2nd shift) is a key position within operations that will focus on handling problem orders by identifying the problem, analyzing possible solutions, and deciding on the best course of action, in a timely manner.

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Diagnose why an order had to be removed from the standard process
• Ability to successfully resolve an issue and move the order along to the next process
• Respond to and/or report recurring issues.
• Assist with and perform investigations into process failures and document findings accordingly
• Support cross-training efforts for current techs and assist in training new techs, as needed.
• Continuously identify opportunities to improve the overall success of operations.
• Work with engineering and quality to initiate and implement process improvements
• Effectively work in a dynamic, team environment, with the flexibility to rotate responsibilities as required.
• Perform quality checks on devices.
• Proactively identify areas for improvement related to operations.
• Maintain accurate documentation and records with integrity.
• Interpret and input data into application-based data systems.
• Read, comprehend, and adhere to written work instructions, SOP’s, etc
• Follow verbal instructions from supervisors, group leaders, and trainers.
• Adhere to all safety policies and procedures and promote a safe work environment for all team members.
• Consistently meet attendance, quality, and productivity expectations.
• Accomplish other duties as required. Competencies (Knowledge and Skills needed for this position)
• Strong oral and written communication skills. Group presentation skills.
• Read, Write, and Speaks English
• Strong computer experience.
• Proactively identify areas for improvement related to manufacturing quality, processes, and productivity, by monitoring actual production.
• Continue to work as a tech when not assigned training duties
• Attention to detail and ability to work with a sense of urgency.
• Ability to adapt to/work in a dynamic workplace environment
• Ability to work independently and as part of a team
• Ability to identify opportunities for process improvements
• Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives. Required Education High School Diploma/GED Required Experience o Hearing Aid Manufacturing experience preferred. o Knowledge of a variety of hearing aid manufacturing roles