Direct Banker Universal Specialist Multi-Lingual

Capital City Bank's Client Service Center is in search of a Direct Banker Universal Specialist that is Bilingual. This position provides client service in both English and Spanish with a strong focus on strengthening relationships by offering new or additional products and services. Candidate will handle incoming and outgoing phone calls and Video Banking teller sessions of a routine nature with the intent of providing client satisfaction and retention.

This position requires extensive knowledge of the company structure and its products and services to maximize the profit potential of each client via video channels. Candidate must have strong written and verbal communication skills and be able to handle multiple tasks with strong organizational skills.