Mailroom Attendant

Responsibilities

The Mailroom Attendant is responsible for the receipt, sorting, processing, distribution, and shipment of incoming and outgoing mail, packages, and correspondence. This position also manages office supply inventory, ordering, stocking, and distribution to support daily business operations. The role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.

Mail and Package Operations Receive, sort, and distribute incoming mail, packages, and courier deliveries throughout the facility. Process outgoing mail and shipments using USPS, FedEx, UPS, and other courier services. Prepare shipping labels, postage, and required documentation for outbound deliveries. Maintain accurate records and tracking information for incoming and outgoing shipments.

Investigate and resolve issues related to lost, delayed, or misdirected mail and packages. Operate and maintain mailroom equipment, including postage meters, package tracking systems, and mail-processing equipment. Ensure compliance with company security procedures and confidentiality requirements when handling sensitive materials.

Office Supply Management Monitor office supply inventory levels and maintain adequate stock throughout the facility. Order office supplies and related materials from approved vendors in accordance with company purchasing procedures. Receive, verify, organize, and stock office supply deliveries. Distribute supplies to departments and employees as requested.

Maintain organized storage areas and inventory records. Track usage trends and recommend cost-effective purchasing solutions. Coordinate with vendors to resolve ordering, delivery, or inventory discrepancies.

Qualifications

High School Diploma or equivalent. Experience: Mail room experience preferred. Knowledge: Working knowledge of computerized systems. Knowledge of a variety of software applications (Microsoft Office Suite). Skills: Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.

Attention to detail in all work processes. High level of interpersonal skills to handle a variety of issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff. Abilities: Ability to communicate clearly, both in writing and verbally. Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.

Ability to plan and organize job tasks or resources in an efficient manner. Ability to be responsive and available to management in order to address issues and concerns as they arise. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.

Ability to identify problems in a timely manner, decipher information to develop and evaluate options and implement solutions. Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

For applicants who will perform this position in Westchester County, the proposed hourly rate is $23.50 p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe) , which spans 17+ states and delivers one million blood products to 400+ U.

S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases.

NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org . Connect with us on Facebook , X , Instagram , and LinkedIn . NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.

The Mailroom Attendant is responsible for the receipt, sorting, processing, distribution, and shipment of incoming and outgoing mail, packages, and correspondence. This position also manages office supply inventory, ordering, stocking, and distribution to support daily business operations. The role requires strong organizational skills, attention to detail, and a commitment to providing excellent customer service.

Mail and Package Operations Receive, sort, and distribute incoming mail, packages, and courier deliveries throughout the facility. Process outgoing mail and shipments using USPS, FedEx, UPS, and other courier services. Prepare shipping labels, postage, and required documentation for outbound deliveries. Maintain accurate records and tracking information for incoming and outgoing shipments.

Investigate and resolve issues related to lost, delayed, or misdirected mail and packages. Operate and maintain mailroom equipment, including postage meters, package tracking systems, and mail-processing equipment. Ensure compliance with company security procedures and confidentiality requirements when handling sensitive materials.

Office Supply Management Monitor office supply inventory levels and maintain adequate stock throughout the facility. Order office supplies and related materials from approved vendors in accordance with company purchasing procedures. Receive, verify, organize, and stock office supply deliveries. Distribute supplies to departments and employees as requested.

Maintain organized storage areas and inventory records. Track usage trends and recommend cost-effective purchasing solutions. Coordinate with vendors to resolve ordering, delivery, or inventory discrepancies.

Education

High School Diploma or equivalent. Experience: Mail room experience preferred. Knowledge: Working knowledge of computerized systems. Knowledge of a variety of software applications (Microsoft Office Suite). Skills: Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.

Attention to detail in all work processes. High level of interpersonal skills to handle a variety of issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff. Abilities: Ability to communicate clearly, both in writing and verbally. Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.

Ability to plan and organize job tasks or resources in an efficient manner. Ability to be responsive and available to management in order to address issues and concerns as they arise. Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.

Ability to identify problems in a timely manner, decipher information to develop and evaluate options and implement solutions. Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

For applicants who will perform this position in Westchester County, the proposed hourly rate is $23.50 p/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.