Operations Specialist

At Home Again Assisted Living & Memory Care, operations support is essential to creating the warm, safe, and well-run communities our residents call home. The Operations Specialist helps drive continuous improvement, supports key administrative and compliance functions, and works collaboratively across teams to enhance daily operations. This role is perfect for someone who enjoys problem-solving, teamwork, and making a meaningful impact behind the scenes.

What We Offer

You as an Employee**

Competitive wages

Paid Time Off & Holidays

Work-life balance

Health, Dental, Vision & 401(k) benefits

Financial wellness support

Strong teamwork and a supportive culture

What Your Day-to-Day Looks Like as an Operations Specialist**

Provide recommendations, suggestions, and innovative ideas to improve operational processes across the organization

Provide support to specific community locations as needed

Assist the Director of Operations with developing, planning, and coordinating operational activities

Participate in an on-call rotation

Operational Support Responsibilities Include:**

Employee CNA renewal tracking and support

Software and systems support

Medicaid claims assistance

Care plan oversight support

Expense report analysis

Rent certificate creation

Other duties as assigned

Qualifications**

Bachelor's degree in a related field

Excellent organizational and time-management skills

Strong written and verbal communication skills

Proficiency in technology, particularly Microsoft Office applications

Ability to remain calm and effective in high-pressure situations

Reliable transportation to travel between communities

Must be at least 18 years of age

About Home Again Assisted Living & Memory Care**

At Home Again, our team members do more than support residents - they become part of their home. The diversity of our team's experience and shared commitment to creating a warm, "at-home" environment is reflected in everything we do - from fostering welcoming social connections to delivering compassionate, person-centered care.

Join Home Again and help us create meaningful moments and lasting memories.**

Because we serve seniors and vulnerable adults, all candidates must successfully pass a background check and drug screening prior to employment, in accordance with state regulations and company policy.