Key Account Executive Food Equipment

The Key Account Executive is responsible for managing and growing strategic client relationship. The role focuses on retaining and expanding kay accounts, identifying growth opportunities and ensuring client satisfaction through effective communication, commercial discipline and cross-functional coordination. The Key Account Executive works closely with internal teams to deliver high quality service, support business development initiatives and strengthen long-term client partnerships Meet or exceed assigned revenue, quota, retention, and growth goals for the key account portfolio.

Prospect, manage, and grow key accounts by serving as the primary client contact and ensuring consistent, high-quality service. Develop client relationships through proactive engagement and tailored solutions that address client needs. Coordinate stakeholder interactions to maintain alignment, satisfaction, and support service optimization.

Ensure customer satisfaction by tracking feedback and collaborating with internal teams for smooth delivery. Support cross-selling efforts by identifying opportunities and aligning services with client goals. Contribute to business planning by building account strategies and adjusting to meet performance targets. Assist sales efforts through RFP participation, proposal development, and client business reviews.

Maintain CRM accuracy by documenting all client activities for effective reporting and forecasting. Bachelor’s degree in Business, Science, or a related field (or equivalent experience). 3–5 years of experience in client management, account coordination, or sales, preferably in TIC or technical services, food equipment or certification Experience with packaging (EU norms) is an asset Strong interpersonal, communication, and organizational skills.

Proficiency in CRM systems and Microsoft Office Suite. Ability to manage multiple priorities and collaborate across teams. Willingness to travel Strategic Thinking Client Relationship Management Commercial Acumen Growth Orientation Communication & Influence Problem Solving & Innovation Customer-Centric Mindset Data-Driven Decision Making Adaptability & Resilience Fluent in French, English, Italian You are based in Belgium or Italy Work Region : Benelux, Italy Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies and search firms for this role.

Resumes submitted to an NSF employee by a third-party agency without a valid written and signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you. #LI-CC1