Cash Centre Officer

Job Accountabilities Manage daily cash processing, including counting, balancing, reconciliation, authentication, packaging and dispatch. Ensure cash is processed accurately, securely and within agreed service levels. Support vault operations, cash inventory verification, dual-control procedures and access management.

Coordinate ATM cash preparation, cassette loading, balancing, reconciliation and inventory planning. Ensure compliance with company policies, security controls and regulatory requirements. Investigate discrepancies and support audits, loss-prevention activities and risk management. Handle operational queries and contribute to service reviews, process improvements and new technology implementation.

Education

/ Qualifications Bachelor’s degree or diploma in Business Administration, Finance, Operations Management, Logistics, Security Management, or a related field. Professional certification in cash management, banking, security, or operations is an advantage. Minimum five years of experience in cash centres, vault operations, banking operations, cash processing or cash management.

Previous experience managing cash-handling or cash-processing operations. Experience with banks, financial institutions, exchange houses or secure logistics companies is preferred. Skills Strong knowledge of cash processing, vault operations, ATM services and reconciliation. Excellent attention to detail with a high level of accuracy.

Strong analytical, reporting and problem-solving skills. Ability to work effectively in a fast-paced, high-security environment. Good communication and stakeholder-management skills. Proficiency in Microsoft Office and operational reporting systems. High levels of integrity, accountability and confidentiality