Mr D

Portfolio Accounts Lead (Retail Media)

Mr D

Cape TownPosted Jul 28, 2026

Job description

takealot.com , South Africa's leading online retailer, is looking for a Revenue Driving Portfolio Lead to join our Retail Media team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the** Group Head of Retail Media Sales**

Your responsibilities will include:

Accountable for achieving the Group’s Client Portfolio Target, by:

  • Drive performance within a sales team (5-10 people) to deliver against RM sales targets
  • Ensure that Sales processes are complete and adhered to, & service processes and that target tracking is kept up to date
  • Identify shortfalls in the sales process and help improve efficiency and productivity
  • Track key productivity metrics and manage the team against key outcomes.
  • Drive improvements in the quality of data and reporting offered to clients
  • Develop strategies for acquiring new advertising customers, and retaining and upselling existing customers
  • Assist in the hands-on management of strategic brands and support client engagement for high-value advertising customers
  • Manage and support a team of Sales Specialists with day-to-day operations
  • Coach the advertising sales team to improve their sales skills and pipeline-building performance, closing deals, and retaining business.
  • Work with the broader management team to set monthly targets for the sales team which is aligned with the business targets
  • Ensure a solid sales pipeline is in place for a period and that there is a plan for big clients in line with their 12-month budgets
  • Ensure a solid future-planning method is in place for top 30 clients on at least a quarterly basis
  • Creating Annual plans and driving them to encourage account growth (GMV) and collaboration (misses on RMA)
  • Collaborate and facilitate x-functional team environments between the Sales Specialists, Marketing, Merchant, and Finance teams.
  • Build presentations and deliver sales pitches to close new business.
  • Recruiting and onboarding of new Sales Specialists (AMs & KAMs)
  • Performance Management of Sales Specialists (AMs & KAMs)
  • Driving the adoption and usage of Takealot's self-service advertising platform by Retail, Marketplace and Advertising agencies.
  • Proactively participate in content planning
  • Collect feedback from suppliers about the advertising platform and provide useful insights to enhance the platform and service offering further.
  • Improve NPS scoring, retention, and account growth metrics.
  • Serve as a thought leader, running educational webinars and/or sharing as a speaker at events.

Qualification & Experience:

  • Degree or Advanced Diploma in Business, Finance, Marketing, or Digital Communications.
  • Minimum 5 years’ experience in Retail/Media Advertising
  • Fluent in English language (both verbal and written)
  • Publisher, or relevant Industry partner responsible for driving client portfolio growth, with evidence of meeting/ exceeding sales targets.
  • Minimum of 2 years managing a Sales Team
  • Experience in establishing sales management processes
  • Experience with CRM tool(s)
  • eCommerce experience is preferred but not required

Attributes Required :

  • Strong people management skills
  • Strong negotiating and numerical skills attention to detail
  • Excellent communication skills, both written and spoken
  • Commercially astute with an inherent understanding of the drivers of business value
  • Relentlessly high standards (is never satisfied with the status quo)
  • Motivated and driven to succeed with a performance mindset
  • A results-oriented person who thinks Big with a lot of energy to excel in a dynamic environment.
  • Organized, ability to prioritize
  • Solutions-oriented, can-do attitude; self-motivated and entrepreneurial

The Environment :

  • takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating .
  • We seek to employ an **Extra Ordinary Mind **who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an **Extraordinary Mind ** so come and join us!

*** Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply * . **

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