Senior Project Manager

About the Role

We are looking for a Senior Project Manager to lead client projects end-to-end. In this role, you will guide teams, oversee progress, and ensure projects are delivered on time, within scope, and with high quality. Your work will directly impact customer satisfaction and play a key role in delivering successful outcomes.

Accountabilities: Ensure that project is delivered within scope, by carefully managing scope changes Ensure project is delivered on time and within budget, by carefully managing project schedule and costs Work towards meeting defined Customer Satisfaction criteria to ensure a high customer satisfaction score at the end of the project, therefore positively contributing to Facilization’s Customer NPS.

Ensure project deliverables meet the set qualitative criteria In collaboration with Team Leaders, maximize efficiency on resource utilization to positively contribute on Productivity, Profit per Employee (PPE) ratio. Role Competencies: Excellent Customer Facing Excellent written and verbal communication skills Leadership,.

Coaching,. Team Management Planning and Forecasting Tracking and Monitoring Risk Management Results oriented Problem solving, Critical Thinking Adaptability, Proactivity Qualifications Bachelor’s Degree in a relevant field (e.g. Computer Science, Information Technology, Finance) or equivalent experience. PMP or other project management certifications are a plus Proven experience in project management Experience with project management tools Background in financial or banking sector is an advantage Why join us?

Real ownership and impact on projects Collaborative and fast-paced environment 📩 Interested? Apply or reach out directly, we’d love to connect.