Director of Memory Care Services

JOIN TEAM TRILOGY At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career.

If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

The Director of the Memory Care Neighborhood is responsible for leading memory care operations, dementia care programs, and resident experience initiatives within a specialized memory care neighborhood. This role champions person-centered care for our residents with dementia or other memory-care conditions. The Director develops innovative programming, collaborates with families and healthcare professionals, and drives quality outcomes, regulatory compliance, team engagement, and occupancy growth.

Key Responsibilities

Lead the daily operations of a specialized memory care neighborhood, ensuring exceptional resident experiences through person-centered dementia care practices. Drive innovation through the Memory Care Center of Excellence, helping develop, pilot, and implement leading-edge dementia care programs, best practices, and quality initiatives.

Lead, coach, and develop memory care team members, fostering a compassionate, dementia-capable workforce dedicated to resident well-being, engagement, and quality of life. Partner with residents, families, and interdisciplinary teams to create individualized care plans, support successful transitions, and promote meaningful resident outcomes.

Oversee engaging life enrichment and wellness programming, including Daily Rhythms activities that support cognitive health, purpose, belonging, and retained abilities. Serve as a dementia care expert and advocate, educating families, team members, referral partners, and the community on dementia related topics and person-centered care approaches.

Ensure operational excellence and regulatory compliance across memory care, dining, environmental services, clinical services, documentation, and resident safety standards. Support occupancy growth and community outreach efforts by building relationships with healthcare professionals, referral sources, and dementia advocacy organizations while promoting the Memory Care Center of Excellence.

Qualifications

3-5 years relevant experience in memory care Bachelor's degree stronly preferred CDP or other certified Dementia Practitioner preferred Serv. Safe certification training upon hire if not already obtained Must be willing and able to complete the Trilogy Legacy Dementia Education Program during orientation and annually thereafter, as well as maintain competency validation.

LOCATION US-IN-Warsaw Paddock Springs 2695 Shelden Street Warsaw IN BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.

Medical, Dental, Vision Coverage – Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Annual Salary Increases – Enjoy weekly pay and annual salary increases. Spending & Retirement Accounts – HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave – Paid time off and fully paid parental leave for new parents.

Inclusive Care – No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance – Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Vanessa (260) 235-4380 ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members.

We’re proud to be recognized as one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. At Trilogy, you’ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth.

With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you’re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! The Director of the Memory Care Neighborhood is responsible for leading memory care operations, dementia care programs, and resident experience initiatives within a specialized memory care neighborhood.

This role champions person-centered care for our residents with dementia or other memory-care conditions. The Director develops innovative programming, collaborates with families and healthcare professionals, and drives quality outcomes, regulatory compliance, team engagement, and occupancy growth.

Key Responsibilities

Lead the daily operations of a specialized memory care neighborhood, ensuring exceptional resident experiences through person-centered dementia care practices. Drive innovation through the Memory Care Center of Excellence, helping develop, pilot, and implement leading-edge dementia care programs, best practices, and quality initiatives.

Lead, coach, and develop memory care team members, fostering a compassionate, dementia-capable workforce dedicated to resident well-being, engagement, and quality of life. Partner with residents, families, and interdisciplinary teams to create individualized care plans, support successful transitions, and promote meaningful resident outcomes.

Oversee engaging life enrichment and wellness programming, including Daily Rhythms activities that support cognitive health, purpose, belonging, and retained abilities. Serve as a dementia care expert and advocate, educating families, team members, referral partners, and the community on dementia related topics and person-centered care approaches.

Ensure operational excellence and regulatory compliance across memory care, dining, environmental services, clinical services, documentation, and resident safety standards. Support occupancy growth and community outreach efforts by building relationships with healthcare professionals, referral sources, and dementia advocacy organizations while promoting the Memory Care Center of Excellence.

Qualifications

3-5 years relevant experience in memory care Bachelor's degree stronly preferred CDP or other certified Dementia Practitioner preferred Serv. Safe certification training upon hire if not already obtained Must be willing and able to complete the Trilogy Legacy Dementia Education Program during orientation and annually thereafter, as well as maintain competency validation.