Head of UK Clinic Development and Openings

Card. Heading: [ As Head of UK Clinic Development & Openings , you will take ownership of the end-to-end UK clinic openings programme, ensuring every new clinic is delivered on time, within budget and to Thérapie’s brand standards. ] Card. Intro: [ Working closely with contractors and cross-functional teams across Operations, HR, Marketing and Finance, you will build and lead a scalable openings programme that ensures every clinic is fully equipped and ready to trade.

] 1# About the Role Thérapie Clinic is a leading provider of aesthetic medical and treatments, with over 90 clinics across Europe and New York. As Head of UK Clinic Development & Openings , you will take ownership of the end-to-end UK clinic openings programme, ensuring every new clinic is delivered on time, within budget and to Thérapie’s brand standards.

Working closely with contractors and cross-functional teams across Operations, HR, Marketing and Finance, you will build and lead a scalable openings programme that ensures every clinic is fully equipped and ready to trade. Success in this role means delivering 35 clinic openings each year, achieving target opening dates, maintaining fit-out costs within approved budgets and ensuring a consistent, high-quality client experience from day one.

3# Requirements Programme leadership Own the UK roll- out plan and master Gantt for all 35 annual openings, from lease exchange to launch day Set and run a standard openings playbook: stage gates, templates, checklists and lessons learned after each site Phase openings across the year to avoid bunching, matching site delivery to team, recruitment and training capacity Spot risks early (legals, landlord consents, utilities, licensing, contractor slippage) and escalate with options Contractors and fit-out Procure, appoint and manage fit-out contractors, designers, M&E, IT/AV and equipment suppliers through competitive tender Build a framework of approved contractors able to deliver multiple sites at once across UK regions Manage design sign-off, construction programmes, site visits, snagging and practical completion Control capex per site against budget, approve valuations and variations, and report cost to complete Ensure compliance with health and safety (CDM), building regulations, fire safety and landlord requirements Cross-functional coordination Property and legal: take handover of each site once heads of terms are agreed; track legals, licences for alterations and landlord consents Operations : agree opening dates with regional operations; hand over a clinic ready to trade, with equipment, stock, systems and signage in place People Team: give the people early notice of opening dates so clinic managers and therapists are recruited, trained and in place before opening Marketing : align pre-opening campaigns, local launch activity and booking-system go live with confirmed dates Finance: provide monthly capex forecasts, accruals and post-opening cost reconciliations IT and compliance: coordinate systems, telephony, payments and any clinical or regulatory registrations needed to open Handover and opening Run a pre-opening checklist and readiness review for every site, two weeks and one week before launch Lead formal handover to operations and close out snags and defects within the agreed period Run post-opening reviews and feed lessons into the next wave Reporting and team Report weekly openings status to the UK leadership team and monthly to the Group executive: on track, at risk and slipped sites, with reasons Recruit, lead and develop a team of regional project managers as the programme scales 4# Qualifications and Skills 8+ years in retail, leisure, healthcare or hospitality fit-out and new-site delivery, with at least 3 years leading a multi-site rollout Proven record of opening 20+ sites a year, with several running at once Strong contractor management: tendering, JCT or similar contracts, programmes, valuations and variations Tight control of capex budgets and clear cost reporting to senior leaders Working knowledge of CDM regulations, building regulations and fire safety Experience coordinating operations, HR, marketing and finance to hit fixed opening dates Organised, decisive and calm under pressure; clear written and verbal communication Full UK driving licence and willingness to travel widely Desirable Background in aesthetics, medical, dental, beauty or other regulated clinic environments Experience with shopping-centre and high-street landlords, licences for alterations and landlord fit-out guides Project management qualification (APM, PRINCE2 or PMP) or a construction or surveying degree (RICS, CIOB) Experience building and leading a regional project team in a fast-growing business