Lead Business Analyst

We are seeking a Lead Business Analyst to drive end-to-end requirements and delivery support for a cross-functional software development team. You will align business and technical stakeholders, guide UAT and release readiness, and ensure high-quality traceability from discovery through deployment.

Responsibilities

Lead requirements elicitation to capture business and functional needs Define success criteria and acceptance criteria for initiatives Document current-state and future-state workflows, processes, and system needs Translate business needs into clear requirements for technical teams Coordinate stakeholders and run sessions to clarify scope, feedback, and expectations Track delivery progress, KPIs, risks, dependencies, and action items Plan and facilitate UAT, document results, and obtain business sign-off before release Maintain requirements traceability through design, development, testing, and deployment Validate requirements implementation and resolve ambiguities with teams Produce user-facing documentation for new functionality and process changes Capture lessons learned and recommend process improvements Collaborate across shifted hours up to 2 PM CST Requirements 5+ years of business analysis experience on software development projects Advanced stakeholder management experience across business, product, and technical groups Strong requirements lifecycle management skills including traceability and validation Strong data analysis skills to define and report KPIs and delivery metrics Agile or hybrid delivery experience with tools such as Jira and Confluence Strong documentation skills for requirements, process flows, user guides, and project artifacts Upper-Intermediate English (B2) proficiency for meetings, documentation, and stakeholder communication Nice to have Business Analysis certification such as CBAP or PMI-PBA Project Management certification such as PMP or CSM Experience with enterprise-scale software products Experience with system integration or modernization initiatives Experience with change management frameworks and methodologies