Forward Deployed Engineer

ABOUT US

Flow. Gen Labs is a frontier enterprise AI company building the zero-touch enterprise: context-aware agents that operate inside highly customized SAP environments at machine speed, grounded in each company’s ontology, live operational data, and operating procedures so complex workflows can run autonomously instead of relying on manual support teams.

Flow. Gen is focused on turning legacy ERP from a system of record into an execution layer for finance and operations. Deployed at Fortune 500 companies across CPG, distribution, high tech, and oil and gas, Flow. Gen Labs brings together a frontier AI and SAP team from Deep. Mind, SAP, Meta AI, and Amazon AGI Labs.

ROLE SUMMARY

You will own end-to-end execution of platform deployments for enterprise customers. You will scope high-leverage workflows, configure agent behavior, validate integrations and guardrails, and drive launches from first customer conversation through production iteration. You will work directly with stakeholders inside complex SAP environments and help turn customer needs into repeatable platform improvements.

• Write and maintain key agent-building artifacts, including AOPs, integration specs, evaluation plans, and customer-facing technical documentation.
• Configure agent behavior across planning, tool use, retrieval, prompts, workflows, and operating procedures.
• Configure and validate guardrails so agents operate safely, compliantly, and predictably in real-world enterprise scenarios.
• Hands-on use of AI tools with clear ideas for applying AI to development, testing, data, and support.
• Design the right abstractions for repeatable deployments and partner closely with the Platform team to implement them.
• Ownership mentality, crisp communication, and comfortable making decisions with 80 percent information.
• Move fast without breaking things, not afraid to learn new stacks, bring a we will figure it out attitude. WHY JOIN
• Direct product and company impact with minimal bureaucracy.
• High bar for craft, velocity, and pragmatic shipping. LOGISTICS
• Location: In person, San Francisco Bay Area
• Visa Support/Sponsorship available