Houseperson | Buffalo Marriott Lecom Harborcenter

Job Type : Full-time and Part-time positions available Pay: $17 per hour Work Location: In person Benefits: Health insurance / 401k Paid time off 8 Paid holidays Marriott Hotel Discounts at any Marriott property in the world! 2 Complimentary night hotel stays per year at any Shaner Managed property 1 Complimentary meal per shift worked Located on bus and metro routes.

Description: Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping procedures, and security procedures.

Cleans and services assigned public spaces according to franchise and hotel standards. Returns and restocks cart at end of shift. Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Knowledge of proper chemical handling. Bilingual English/Spanish a plus.