Full-Time Coordinator/Scheduler – Southeast Region

Job Title: Full-Time Coordinator/Scheduler – Southeast Region Location: Right at Home – Waterford Regional Office, covering Waterford, Carlow, Kilkenny and South Tipperary Hours: Full-Time Reports to: Care Manager or Operations Manager Job Summary We are seeking a dedicated and organised Full-Time Coordinator/Scheduler to join our growing homecare team in the Southeast Region.

This role involves scheduling carers, liaising with clients and their families, and supporting the day-to-day delivery of high-quality homecare services across Waterford, Carlow, Kilkenny and South Tipperary.

Key Responsibilities

Coordinate and schedule homecare visits across the Southeast Region. Maintain regular communication with carers, clients and their families. Manage rota changes, cancellations and urgent cover requirements. Match carers to client needs, taking account of availability, skills and travel time. Maintain accurate and up-to-date schedules and records.

Support the recruitment and onboarding of new care staff where required. Work in line with applicable homecare requirements and internal company policies. Provide administrative support to the care team as required.

Requirements

Previous experience in scheduling, administration or coordination. Strong communication and interpersonal skills. Excellent organisational skills and the ability to manage competing priorities. Ability to work independently and collaboratively within a busy team. Familiarity with care management systems, particularly OneTouch, is desirable.

Proficiency in Microsoft Office and email. Knowledge of homecare services and relevant HSE requirements is desirable. A positive, practical and solution-focused approach.

What We Offer

A full-time contract. A supportive and inclusive team environment. The opportunity to make a meaningful difference in your local community. Training and ongoing professional development. Right at Home is an equal opportunities employer and welcomes applications from all suitably qualified candidates. ch5