Player Experience, Research II

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

At Electronic Arts, we exist to inspire the world to play. We create amazing experiences for our players everywhere and prioritize their experiences in everything we do. In Player and Quality Insights (PQI), we engage with our players early and often to shape the future of EA's games. We are looking for a Player Experience (PX) Researcher to join our team, with a focus on enhancing the player experience in Apex Legends.

In this role, you will act as a strategic research partner to development teams, helping teams understand player needs, motivations, and behaviors throughout the game development lifecycle. Your insights will directly influence product strategy, feature development, and player experience decisions. You will report to the Senior Manager of Player Experience for Apex Legends, located onsite in our Vancouver location.

Responsibilities

Collaborate with game teams to align research with franchise goals and strategies. Partner with diverse teams to create insights that influence franchise direction. Advocate for the player perspective by presenting player insights and recommended actions to game teams and leadership, empowering data-informed decisions.

Synthesize qualitative and quantitative data into compelling insights that clearly communicate player needs, pain points, motivations, and opportunities. Refine and enhance departmental research processes to increase efficiency and influence.

Qualifications

& Skills Degree in a related field (e.g., Psychology, Market Research, Data Science, HCI), or equivalent industry experience. Experience leading research projects from planning to delivery. 3+ years of industry experience conducting user research across platforms. Team-oriented, collaborative, and comfortable working across time zones and remotely.

Familiarity with statistical analysis tools and methods. Strong understanding of FPS games and mechanics.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees.

Certain roles may also be eligible for bonus and other incentive programs.