Office Representative - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

BENEFITS:

• Hourly pay plus bonus
• Growth potential/Opportunity for advancement
• Paid time off
• Training & development
• Will reimburse for licensing fees
• Competitive salary based on experience

ROLE DESCRIPTION:

I am looking for a community-oriented individual to help service existing clients and grow our current client base. My agency is located in downtown Bethel, Dolan Plaza.

If you are looking for a new career, this may be a good fit for you.I will help get you licensed, purchase your study materials and reimburse you for your passing exams.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving