Director of Operations

Foot & Ankle Associates | Charlotte Region, NC | Full-Time

Foot & Ankle Associates, the largest independent podiatry practice in the Carolinas, seeks a results-driven healthcare operations professional with a proven track record of leading multi-site organizations, driving operational excellence, and developing high-performing teams.

The Director of Operations will partner with physician ownership and practice leadership to align strategy, people, and performance-improving patient outcomes, enhancing operational efficiency, and achieving sustainable business results.

We seek a leader who combines strategic vision, operational rigor, financial acumen, and a true people person/leader with a deep commitment to empowering teams to deliver exceptional care.

Key Responsibilities

• Lead daily operations, staffing, scheduling, and patient flow across multiple offices.

• Partner with physicians and practice leadership to navigate change, optimize performance, and execute strategic initiatives.

• Develop and manage teams while building a culture of accountability, engagement, and continuous improvement.

• Oversee operations; use key performance indicators to drive measurable results.

• Support practice growth, new office openings, provider onboarding, and process improvement.

Core Competencies Needed

• Healthcare Operations Leadership

• Strategic Planning & Execution

• Multi-Site Operations Management

• Team Development & Leadership Coaching

• Physician & Executive Partnership

• Performance Improvement & KPI Management

• Operational Excellence & Process Optimization

• Financial Management, Budgeting & P&L Oversight

. Revenue cycle management

Qualifications

• Five or more years of progressive healthcare operations leadership experience, including multi-site management.

• Demonstrated success improving team performance, operational efficiency, and financial results.

• Strong relationship-building, communication, organizational, and problem-solving skills.

• Ability to travel regularly among Charlotte and Lake Norman area offices.

Apply with your résumé and a brief summary of your relevant leadership experience.