Concierge, Nursing

SUMMARY Provides direct customer service to all guests, visitors, students, faculty, staff and vendors to the Nursing.

ESSENTIAL FUNCTIONS

Welcomes and acknowledge all guests, visitors, students vendors according to College standards; anticipates and addresses service needs Responds to inquiries on behalf of the School of Nursing utilizing customer focused interpersonal skills, and assists as required Checks email and voicemail boxes and responds appropriately.

Effectively handles all inbound and outbound phone calls in a pleasant, customer-service oriented manner Ensures Concierge desk and lobby area appears neat and professional, and is fully stocked with information including College maps, brochures and event literature Provides administrative support to supervisor Attends all College meetings as assigned Serves as the main administrative support to nursing pinning ceremonies.

Performs other duties as assigned